Cancellation and Refund

At Ethnic ChikChikNews, customer satisfaction is our top priority. If you need to cancel your order or request a refund, please read our policy carefully for guidance.

Order Cancellation

Before Dispatch:
You can cancel your order anytime before it is dispatched. To initiate cancellation, contact us via:
- Email: ethnic.chikchiknews.com
- Phone: +91-9664460946
Upon successful cancellation, your payment will be refunded within 7 business days to the original payment method.
After Dispatch:
Unfortunately, we cannot cancel orders once they have been shipped. However, you can initiate a return once the product is delivered by following our return process.

Refund Policy

We offer refunds under the following conditions:

Defective or Damaged Products: If you receive a damaged or defective item, contact us within 48 hours of delivery with images for verification.
Incorrect Product Received: If the product you received is different from what you ordered, let us know immediately.
Order Cancellation (Before Dispatch): Refunds will be processed as per our cancellation policy.

Refund Process

Approved refunds will be processed within 7 business days of receiving the returned product or confirmation of cancellation.
Refunds are credited to the original payment method. For COD orders, refunds will be processed via bank transfer or other preferred methods.

Non-Refundable Items

Refunds are not applicable in the following cases:

Items that are used, damaged, or altered after delivery.
Custom-made or personalized products.
Products marked as “Final Sale” or “Non-Refundable.”

How to Request a Refund or Cancellation

To initiate a request:

Contact us at ethnic.chikchiknews.com or call +91-9664460946.
Provide your order details, including the order number and reason for the request.
Follow our instructions for return shipping, if applicable.